Singapore Exchange (SGX) today said it has taken remedial action to address erroneous Central Depository (CDP) account statements sent to some customers by mail.
Under 1% of about 460,000 May 2015 statements sent out were affected and SGX is re-issuing the printed statements. The corrected statements should reach all affected accountholders by Tuesday, 16 June 2015.
The issue arose from human error in the printing process for some statements.
“We are working with our print vendor to address the matter. We wish to assure our CDP accountholders that their shareholdings are unaffected. Our sincere apologies for causing any inconvenience and concern to our customers,” said Tim Utama, Chief of Operations and Technology.
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